Telephone System Installation
Communications System is the life-blood of almost all businesses, we at
Certified Communications will make every effort to insure an orderly and
efficient installation. We do so by interviewing you and your staff to find
out how the System should be programmed, and determining which special
features each person wants.
We perform all
these requests prior to the installation and review them with you for final
approval. We then make the necessary arrangements with your local telephone
service vendor to make sure all your lines are in place for the scheduled
Telephone Project Management
Prior to system
delivery, we send an installation technician to your site to do a survey of
the premises to determine the scope of the work we will have to do during the
installation. We verify any cable runs, location of the main unit, and any
specific requests you have made.
is to install your new system without you even knowing it happened !
- Once the Communications System
is installed, we review and demonstrate all the features wanted during the
fact-finding stage. The customer then signs off on the installation order and
this triggers the training phase that begins the next day.
- Group hands-on training sessions
with the new equipment is the surest way to train users since you will then
have a number of "experts" to rely on when anyone has a question in the
future. We will train your entire office staff in groups of up to ten
diagnostics & repair capabilities reduce most problems to a short call into
the system by an in-house technician.
Should your Communications System
require a service call, we prioritize system failure calls for same day,
All of our technicians are on call
while at home and are accessible in times of emergency.
For minor station problems we
schedule for next day service.
All Technicians participate in continuing education in
order to keep their manufacture's certification up to date.